PUSHBUTTON TERMINALS
A friendly and simple to use rating system
The customers rate their satisfaction just by pressing one of the five buttons.
Find the model that best suits your needs and start collecting feedback.
TRACK THE SENTIMENT
The simple evaluation system of the pushbutton terminals leads to a high response rate and captures the spontaneous impressions of the customers.
CONCEPT
Easy evaluation with a single question
High feedback volume
Sentiment capturing
EASY INSTALLATION
Free from cables
No need for charging
No internet connection required for operation
SAFEGUARDS AGAINST MISUSE
Time delay for pressing buttons
Adjustable operating hours
Sophisticated algorithm for data regularity
Available models
All PrivateReview models are manufactured from durable materials with superior quality design which withstands repeated use.
Choose the terminal that fits your premises.
CLASSIC TERMINALS
Highly customizable, superior quality
Free-standing
Wall-mounted
Over-the-counter
Classic Range models can meet the requirements of even the most demanding customers due to their clean-cut design, the attention paid to details and their top of the line manufacture.
Multiple options of customization ensure the perfect fit for your brand.
Available models
Free-standing, Wall-mounted, Over-the-counter
INSTALLATION EXAMPLES
COMPACT TERMINALS
Eye-catching appearance that invites interaction
Wall-mounted
Over-the-counter
Free-standing
Combination of user-friendly design with durability
Compact Range models offer you the flexibility to change question as often as you wish.
Available models
Free-standing, Wall-mounted, Over-the-counter
INSTALLATION EXAMPLES
WHAT THEY SAY ABOUT US
We selected the PrivateReview solution because it offers us the ability to comprehend the airport’s visitors level of satisfaction on a daily basis.
The high response rate, which surpasses 2,000 monthly recordings per device on average, allows us to analyze in depth all the data per device, per day and per hour, as well as combine them with the information we extract from other customer satisfaction surveys we conduct in the airport.
Apostolos Kontaxis
Passengers & Business Marketing Manager,Athens International Airport
This specific solution has proven to be extremely useful in our employees rating and training process, offering us the ability to focus and trace the margins for further improvement. We monitor the data daily and we combine them with the information we acquire in regard to each store’s operation in general as well as the local market conditions. As a result, we have a broad view and determine any third party internal or external variables which we are able to address and resolve them in a positive fashion.
Ioanna Georgiou
Recruitment & Training Manager,Goody’s - Everest Group of Companies
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